Dear Sir / Ma'am,

Please find attached herewith resume and below experience summary for your kind perusal and actively looking for managerial role opportunity in India - Mumbai.

# Experience Summary:
-  Result driven - Business Operation Manager with 13 years of experience handling diverse business functions including supply chain & distribution, warehouse, logistics, administration while collaborating cross department with sales - marketing and HR.
-  Accomplishing objectives by data analysis, demand & supply scheduling expenditures, analyzing variances, preparing an annual budget, SOP and initiating corrective action.
-  Proven ability to drive operational efficiency by movement of materials, information and finances across the supply chain to minimize costs, optimize delivery times and maximize customer satisfaction by managing inventory levels, transportations logistics  and supplier relationships.
-  Working in close - coordination with senior management and stakeholders for multiple business areas with industry experience - FMCG, Pharmaceutical, Manufacturing & Distribution.

#  Achievements:
-  Increase in revenue by 7 % i.e. 2.82 MN by implementing strategic business planning and operational efficiencies.
-  Increase in warehouse & distribution efficiency by 12 % - Optimized order fulfillment - reducing turnover time by 15 %.
-  Reduction in operational cost by 11 % i.e. 1.58 MN via process automation, manpower restructuring and negotiated contracts with 3PL logistics service.
-  Strengthened customer retention by 14 % implementing proactive service initiatives.
-  Spearheaded a cross-functional team initiative that enhanced product assortment and customer satisfaction, resulting in a 12 % sales uplift.
-  Implemented initiatives to enhance customer retention rate and reduce churn rate by 18% .

# Core Competencies:
* Supply Chain & Distribution
* Business Analyst
* Sales Operations
* Customer Service
* Procurement & Cost Budgeting

# Work Exposure:
* India 
* GCC
* Europe

Will appreciate your kind support and looking forward to the positive response for the same.

Thanks & Regards,
Jatin Chauhan
9833422471